BUY: $3,386.78 AUD
24H HIGH: $3,892.08
24H LOW: $3,188.31
SELL: $3,157.72 AUD
24H HIGH: $3,628.84
24H LOW: $2,972.68
To sign up with Bit Trade Australia you will need to meet the following criteria.
You need to be an Australian citizen or hold a current Australian visa.
You need to hold an Australian bank account.
You need to have an Australian mobile phone number.
You need to be at least 18 years of age.
To verify your account you will need to provide your basic information along with an identity document such as a driving licence or passport.
In some cases where your details could not be confirmed we will require a secondary document such as an ID selfie, utility bill or bank statement to complete your verification.
Identity verification protects our customers from potential fraud and helps us to fulfill our KYC, AML and CTF requirements. You can learn more about verification here.
When you use a new bank account with us for the first time, we are required to confirm your ownership of the account. In some cases we may ask you for a copy of a recent bank statement to help complete this process.
If your account verification is in progress, you should allow 24-48 hours for us to process your information and provide a result.
If you haven’t heard from us, please check that we have all the information required, check your email or account-home page in case we have requested a secondary document from you.
You can always contact us via firstname.lastname@example.org if you require more information about the progress of your account verification.
Yes, if you have a verified mobile phone number linked to your account you can change your email address from the account-details page. You will be sent an sms confirmation code to complete the process.
Yes, once you have verified your email address you can change your mobile phone number using the account-details page. You will be sent email and sms confirmation of the change.
If you have supplied incorrect information when signing up you should contact us via email@example.com from your registered email address and provide details of the error.
In some cases we will require a secondary document from you to confirm the change in details.
Yes, please email firstname.lastname@example.org from your registered email address to request an account closure.
We always aim to process orders as quickly as possible.
We require up to 4 hours from the receipt of your payment to complete your order, however there are some exceptions. When placing a first time order using Poli Payments we require extra processing time while we wait for the funds to appear in our account.
We process order 7-days a week between 7am and midnight. Any orders placed after midnight will be processed at 7am the following morning.
If you are not receiving SMS verification codes we recommend you try the following;
Please note that although you may still be receiving SMS messages from other sources, power cycling your phone is an important step that will eliminate network issues that could be the causing message failures.
If you are still unable to receive your SMS codes contact email@example.com
We currently have a minimum order size of $50 AUD and a daily maximum of $20,000 AUD.
Please take care when placing your orders as once an order has been submitted and payment has been received, it is often not possible to have it cancelled or reversed.
The constantly fluctuating value of bitcoin means that the currency value of your order will be a constantly changing value. We will always transfer the amount of BTC as calculated using the current rate at the time of purchase.
You should also ensure you are viewing the balance of your wallet in Australian Dollars (AUD) as some services will default to United States Dollars (USD).
If you have feedback about our website or you have encountered a bug you can contact us via firstname.lastname@example.org
Please direct all enquiries regarding orders and account verification to email@example.com