Buying Bitcoins

Buying Bitcoin is easy

As a guide we've outlined the process in 4 steps

1. Create An Account

To begin, you will need a to create an account and then get verified.

2. Place Your Order

Visit the Buy Bitcoins Page and choose your order amount in either BTC or Australian Dollars.

If you don't already have a bitcoin wallet you can learn all about wallets here.

3. Choose a Payment Method

We currently accept credit/debit card payments and bank transfers through Poli Payments.

4. Receive Your Bitcoins

Once we have confirmed your payment, Bitcoin will be sent to your nominated wallet address.
Please note that your first order with us may be subject to longer than usual processing times while we verify your payment information.

How long does it take to process an order?

We always aim to process orders as quickly as possible and as your trading history with us develops we can improve your processing times.
Our standard delivery time is four hours from the confirmation of your payment.

Please be aware that conditions on the bitcoin network can sometimes result in delayed delivery of your bitcoin beyond our control. In all such cases we will always employ preventative measures where possible and keep you informed via site notifications.

Important: First Time Orders and New Bank Accounts

Your first order with us using Poli Payments will be subject to longer than usual processing times while we wait for the funds to land and be confirmed. You should allow at least one to two business days for this process to complete.
Your rate will remain locked in and any following orders using this account will be processed within our regular timeframes.

In some cases these delays may also apply to the first time use of new bank accounts or large orders. If you are concerned about the timing of your order, contact our HelpDesk before proceeding.


Because the Bitcoin price fluctuates, we reserve the right to recalculate or cancel any buy orders where payment is not received within 4 hours. Where possible we attempt to fulfil all orders, however, we maintain the right to not process any orders for any reason, in which case your payment will be refunded back to you. Please view our terms and conditions or contact us via for further information.

Create your account now to get started

Create An Account